Joanna Kaczmarski

Joanna Kaczmarski is a skilled customer experience manager currently with Adventure Ready Brands, overseeing customer interactions for LuminAID and RapidPure since February 2022. Joanna excels in implementing effective email and SMS marketing strategies, enhancing customer acquisition through engaging social media content, and optimizing ticket processing efficiency. Previously, Joanna served as a Retention Marketing Associate at LuminAID, focusing on targeted marketing campaigns and data analysis. Joanna's experience also includes providing personalized customer support and leading initiatives to improve brand loyalty. Prior roles in the restaurant industry, including stewardess and waitress positions, have honed Joanna's ability to deliver exceptional service in high-pressure environments. Joanna holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from DePaul University and a Bachelor of Arts in Business, Management, Marketing, and Related Support Services from Australian Catholic University.