Jim McDonnell

Jim McDonnell is an accomplished executive with extensive experience in technology and business leadership. Currently serving as General Manager for Customer Advocacy at Microsoft, Jim also holds advisory roles at Kenzen and TopHap, and founded Sabio on Main, recognized in the Michelin Guide 2021. Previously, Jim held significant positions at AWS and Cisco, where accomplishments included creating a Healthcare Data & Analytics business unit and leading a groundbreaking IoT Services initiative that grew to $500 million within three years. Early in their career, Jim excelled as Chief Product Officer at SolveDirect and Sr. Director at Openwave, delivering innovative solutions in service delivery and IT management. Jim's expertise spans medtech, IoT, cloud services, and customer engagement.