JM

Jonathan Morgan

Customer Support Operations Manager at AdviserPlus

Jonathan has extensive experience in IT support and management roles, working for various companies such as AdviserPlus, Mansys, Lockheed Martin, and Iconica Business Services Limited. Jonathan has experience in Powerapps development, providing 1st/2nd line support, managing telephony, networks, and IT equipment across multiple UK sites, and implementing ITIL standards for incident management. Jonathan has also been involved in creating service desks, escalating incidents, participating in Change Advisory Boards, and procuring IT equipment. Jonathan has a strong background in desktop support, virtualization, and standardizing build processes.

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