Mark Caporellie

Mark Caporellie has extensive experience in IT service management, currently serving as IT Service Desk Manager at Advocare, LLC and QTC Management, Inc. since September 2021 and October 2018, respectively. Previous roles include IT Service Desk Manager/Incident Manager at David's Bridal, IT Service Desk Manager at PCM, and Desktop & Help Desk Support Manager at Bank of America, where Mark worked for nearly a decade. Early career positions included IT Manager/Technical Lead at Red Tettemer and Desktop/Server Support at The Franklin Mint, along with a foundation in technical support as a Service Tech at Visual Sound Co. Mark holds an education from the Pennsylvania Institute of Technology and Cardinal O'Hara High School.