Isabel Siganski is an experienced professional in the Contact Center industry, with 16 years of expertise in digital transformation, artificial intelligence, and continuous improvement. They have held various leadership roles, including Agile Coach and Manager of Digital Transformation and AI at AeC, and previously served as Customer Relationship Coordinator at Claro Brasil. Isabel has a strong foundation in managing projects, developing people, and analyzing call center metrics. Currently, they are pursuing an MBA in Strategic and Humanized HR with a focus on AI.
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