Marcelo Dutra

Marcelo Dutra is an experienced Operations Executive currently serving as the Clients and Operations Director at AeC, where they lead operations for large financial institutions across multiple cities. With a background in risk operations, customer success, and customer experience, Marcelo has successfully managed teams and improved operational efficiency in various industries. Previously, they held pivotal roles at companies like FIS Brasil, Callink, and Bradesco Cartões, where they drove significant enhancements in service delivery and fraud prevention. Marcelo's analytical mindset and disciplined approach reflect their commitment to excellence, paralleling their personal dedication as an amateur marathon runner and a family-oriented individual.