Aaron Worpell is a Senior Operations Manager with over 20 years of experience enhancing customer experiences and driving team performance at industry-leading organizations. Currently, they serve at AECOM, focusing on operational excellence and strategic management. Previously, Aaron held several roles at General Motors, including Call Center Performance & Customer Experience Manager and Senior Forecast Leader. They also briefly worked as an Account Director at SBM Management Services, LP. Aaron earned a Master’s Degree in Industrial and Organizational Psychology from the University of Detroit Mercy.
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