Tina Tofts is an experienced professional currently serving as Head of Quality Assurance at Aegon since May 2018, with prior experience as Senior Operations Manager and Senior Business System Analyst at Cofunds and a long tenure at BNY Mellon, where the role included TA Senior Manager. Tina has a strong background in managing operational teams in both the UK and India, focusing on implementing Transfer Agency projects, conducting breach trend analysis, and enhancing client service levels. With a commitment to resource planning, staff development, and risk assessment, Tina is also CIPD qualified, having delivered training across various sites, and holds multiple IAQ qualifications. Earlier career experience includes a junior administrative role at M&G.
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