Jafni Adam Johari

Jafni Adam Johari is an experienced IT professional currently serving as Team Lead for IT End User Services at the Australian Energy Market Operator (AEMO) since June 2019, overseeing the End User Support IT team and ensuring quality service delivery. Jafni has held various roles at AEMO, including Manager for IT End User Services and Executive IT Support and Collaboration Analyst, where responsibilities have included supporting executive staff, managing IT services, and providing technical support across multiple platforms. Previous positions include IT Systems and Network Administrator at Assurant, IT Service Desk Analyst at Country Road Group, and IT Infrastructure Support Officer at Care Connect Group. Jafni holds a Bachelor’s Degree in International Business and a Bachelor of Business in Information Systems from RMIT University, along with a Certificate IV in IT from Swinburne University of Technology.