Rachel Ackland

Rachel Ackland is a seasoned professional with extensive experience in process improvement and project management across various industries. Currently serving as a Process Improvement Project Manager at the Australian Energy Market Operator since June 2023, Rachel has previously held roles such as Business Improvement Manager at Australian Clinical Labs and Business Data Analyst at AGL Energy, where expertise in data analysis and management for SAP migration was developed. Additional experience includes senior project management at Toll Group, event planning for the Australian Climate Leadership Summit, and organisational change management consulting. Rachel's educational background includes a Bachelor's Degree in Mechanical Engineering from the University of Melbourne and a Master of Business Administration from Monash University.