We deliver power to warm homes, feed families, light schools, run offices and operate factories. Backed by a support team in Gahanna, Ohio, our army of engineers and lineworkers energize communities and local economies, while creating boundless opportunities for 1.5 million Ohioans.

Electric Vehicles

Energy

Renewable Energy

Utilities

AEP Ohio

AEP Ohio's headquarters in Gahanna, OH, United States

Marc Reitter

Jason Yoder

Curt Heitkamp

Joshua McQueen

Laura Arenschield

Robert Stephens

The Customer Support and Service team at AEP Ohio is dedicated to providing exceptional service and support to residential and commercial customers. This team addresses customer inquiries, resolves account issues, and facilitates efficient energy solutions, ensuring a seamless experience. They work collaboratively to enhance customer engagement and satisfaction, driving positive relationships that empower communities in Ohio.

Customer Support and Service

The Operations Management team at AEP Ohio is responsible for overseeing the efficient delivery of electricity to customers by coordinating work schedules, managing distribution systems, and implementing smart grid technologies. This diverse team collaborates on projects related to alternative energy resources, right-of-way management, and advanced metering infrastructure to enhance service reliability and support the company’s operational goals. They ensure that engineering and field operations run smoothly, ultimately empowering local communities and contributing to economic growth.

Operations Management

The Project Management Team at AEP Ohio is responsible for overseeing the planning, execution, and delivery of critical infrastructure projects. They ensure that initiatives are completed on time and within budget while coordinating with various stakeholders to optimize resources, manage risks, and maintain safety standards in delivering reliable power to the community. Through skilled project management practices, this team supports the company's mission to energize Ohio's homes and businesses effectively.

Project Management Team

This department oversees the planning, execution, and management of organizational operations to enhance efficiency and effectiveness.

Business Operations

This department focuses on enhancing customer interactions and satisfaction through effective service and engagement strategies.

Customer Experience

This department oversees project planning, execution, and completion to ensure successful delivery of objectives.

AEP Ohio

Org chart

Teams

Customer Support and Service

Operations Management

Project Management Team

Business Operations

Customer Experience

Project Management

Offices

AEP Ohio

Org chart

Teams

Customer Support and Service

Operations Management

Project Management Team

Business Operations

Customer Experience

Project Management

Offices

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