Angeli Santos

Angeli Santos is an experienced professional in the aviation and customer service sectors, currently serving as a Cabin Crew member for Aer Lingus since January 2023, focusing on exceptional customer service and safety. Prior roles include Receptionist and Administrator at AFA - Airline Flight Academy/Ryanair Partner, where responsibilities involved greeting visitors and directing them accordingly. Angeli has also worked as a Customer Service Representative for Avis Budget Group, providing assistance across various communication channels, and held a seasonal contract as a Customer Service Agent with American Airlines. Earlier experience includes a Technical Records Administrator position at Ryanair, managing the Amos computer system and supporting engineering queries. Angeli's educational background includes certifications in first aid, dangerous goods, and Microsoft Office, among others, acquired from various training programs and institutions, reinforcing skills in both customer support and safety protocols.