Francesco Lunardi

Francesco Lunardi is an accomplished aviation professional with extensive experience in cabin crew management and operations, currently serving as Operations Crew Manager at Aer Lingus since February 2014. In this role, Francesco oversees a team of 187 Senior Cabin Crew, focusing on operational improvements and performance management. Previously, Francesco held positions as Senior Cabin Crew, Customer Experience Instructor, and Cabin Crew Member, where responsibilities included ensuring adherence to safety protocols and training cabin crew in customer service. Francesco's educational background includes a Master of Science in Management (Aviation Leadership) from Dublin City University, alongside various aviation management certifications from IATA Training and South East Technological University.