Kirsten Smith

Product Support Manager at AeroCloud

Kirsten Smith is an experienced professional in the aviation industry with a strong background in product support and management. Currently serving as the Product Support Manager at AeroCloud since October 2022, Kirsten focuses on providing solutions for airports, airlines, and ground handlers. Previously, Kirsten held positions as Product Manager at Flight Solutions and Flight-Solutions International, managing eDCS products tailored for the FBO market. Extensive experience includes managing passenger processes and operational systems at Thomas Cook, oversight of implementation and configuration at Swissport, and various roles at SERVISAIR, ranging from systems support coordination to training. Throughout the career, Kirsten has demonstrated a commitment to enhancing operational efficiency, customer experience, and safety within the aviation sector.

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