Glen Cooper

Glen Cooper is an accomplished professional with extensive experience in risk management and dispute resolution across several prominent organizations. Currently serving as the Risk and Operational Effectiveness Lead at Aerodrome Management Services Pty Ltd since August 2025, Glen has previously held significant roles including Head of Member Relations and National Manager Complaint Solutions at Aware Super, where responsibilities encompassed governance of dispute resolution frameworks and support for vulnerable members. Prior experience includes leadership positions at Citi, Commonwealth Bank, and NatWest Group, focusing on customer relations, systemic issue resolution, and complaints insight. Glen's educational background includes an MBA from Torrens University Australia and a Master's in Business & Technology from AGSM@UNSW Business School, along with diplomas in financial planning and business management.