Gladys Salazar Ramos

Gladys Salazar Ramos is an experienced professional currently serving as a Product Owner - BA Sr at Aeromexico since July 2025, leading strategic initiatives to enhance the digital experience for high-value customers. Prior to this role, Gladys worked at Global Excel Management Inc. from December 2018 to June 2025, initially as a Claims Analyst and later as a Business Analyst, where significant contributions included gathering and prioritizing business requirements and developing documentation. Additionally, Gladys gained experience in quality assurance and customer service at Citi from March 2017 to August 2018. Academic background includes a Bachelor of Engineering in Geological/Geophysical Engineering from Universidad Nacional Autónoma de México and ongoing studies in Accounting and Finance at Universidad Tecnológica de México.