Andrew Little

OCC Team Leader at AEVI

Andrew Little has a diverse work experience spanning various industries and roles. Andrew started their career in 2013 as a Junior System Administrator at Best Western Grand Canyon Squire Inn. In 2014, they worked as a Theatrical Technician at BigE Steakhouse. In 2015, they worked as a Data Researcher at LeadGenius. From 2016 to 2018, they worked at McKinsey & Company, first as an IT Specialist and later as a Junior Global Helpdesk Specialist.

In 2018, Andrew joined Devoteam as a Consultant before moving on to work as a Web Developer (WordPress) at Corporate Parity in 2019. Later in 2019, they became the Head of IT at Adapteve, overseeing technology operations and implementing IT policies and systems.

Currently, Andrew works at Aevi as an Operational Technical Support Engineer. In this role, they troubleshoot and triages hybrid cloud infrastructure, provides monitoring and alerting for critical service architecture, manages incident management processes, drives incidents to mitigation, collaborates with stakeholders, and contributes to documentation evolution. Andrew also manages client request queues and communicates incidents to involved parties.

Overall, Andrew has gained extensive experience in IT support, consulting, web development, and technology leadership roles throughout their career.

From 2010 to 2015, Andrew Little attended Northern Caribbean University, where they obtained a Bachelor's of Science in Computer Information Science (Information Security Emphasis). Their field of study was Information Security. Additionally, Andrew holds a certification in ITIL v3 Foundations, although specific details about this certification are not provided.

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