Shanon Sebrell, MBA, CPCU, AIC-M, AIS, CAWC, currently serves as the Director of Claims Operations at AF - Group, a position held since March 2022. Prior experience includes serving as Claims Manager at Accident Fund Insurance Company of America from March 2015 to March 2022, and as a Medical Bill Review and Compliance Advisor at AF - Group from August 2012 to March 2015. In earlier roles at Accident Fund Insurance Company of America, Shanon held positions as Medical Bill Review Manager, Claims Examiner, and in Customer Service. Educational qualifications include a Master of Business Administration in Strategic Management from Davenport University, along with multiple designations from The Institutes, including an Associate in Claims Management, Associate in Claims, Chartered Property Casualty Underwriter, and Associate in Insurance Services. Shanon possesses expertise in medical bill review compliance, vendor management, and operational analytics aimed at enhancing performance and quality within claims operations.
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