Monica M. Benavides

Monica M. Benavides currently serves as the Director of Credit Solutions & Recovery Strategies at AFFCU, overseeing a team focused on collecting past due accounts and developing credit solutions strategies while ensuring compliance with regulatory requirements. Previously, Monica held various managerial positions including Regional Operations and Sales Manager at San Antonio National Bank and Branch Manager III at Bank of America. At Credit Human, Monica was a Lending Operations Manager, Collections and Loss Mitigation Manager, and Branch Manager II, responsible for the daily operations of the consumer lending team and the efficiency of lending processes. Additionally, Monica served as Assistant Vice President of Branch Operations, Senior Branch Manager, and Branch Manager at Generations Federal Credit Union from June 2011 to August 2015.