Amy Spence

Amy Spence has a diverse work experience in customer success, operations, and marketing roles. Amy most recently worked at Clarion Events as the Head of Customer Success and Director of Customer Success. Prior to that, they held leadership positions in customer success at Affiliate Meet Markt, Affiliate Summit, Traffic & Conversion Summit, and Creator Economy Live. Earlier in their career, Amy worked as an Executive Level Guest Experience Manager and Resort Operations Manager at Marriott Vacations Worldwide, where they focused on improving guest satisfaction and implementing customer experience strategies. Amy also gained experience in social media coordination at Downtown Arts District, marketing and promotions operations at Hilton Worldwide, and social media coordination at Universal Orlando Resort. Amy's work experience highlights their expertise in customer success, operations management, and marketing.

Amy Spence has a background in organizational leadership and international relations and affairs. Amy attended the University of Central Florida, where they studied Organizational Leadership. Amy also attended the University of Tennessee at Martin, where they focused on International Relations and Affairs. Additionally, they have obtained several certifications, including Community Management Mastery, Content Marketing Specialist, Copywriting Mastery, Mastering Emotional Intelligence: Level Two, Franklin Covey: The 4 Essential Roles of Leadership, Mastering Emotional Intelligence: Level One, and FranklinCovey: The 7 Habits of Highly Effective People. These certifications were obtained from various institutions such as DigitalMarketer, TalentSmartEQ, and FranklinCovey.