Farrokh Mokhtar

Account Manager at Alert Communications

Farrokh Mokhtar has a diverse work experience, starting in 2006 as a Tier II Customer Care Officer at Convergys. In this role, they handled escalated customer service issues, attended supervisor calls, analyzed performance statistics, and maintained customer satisfaction scores. Farrokh then worked as a Research Analyst at Salesify from August 2011 to May 2012. Farrokh also served as a Business Development Manager at Infinity Data Solutions from May 2012 to September 2012, and as a Customer Service Team Leader at Over The Moon Pvt Ltd from October 2012 to December 2015.

In 2016, Farrokh worked as a Senior Demand Generation Executive at XDBS Corporation for five months. Farrokh then joined Alert Communications in December 2017, where they held various roles. Farrokh served as a Level III Intake Specialist from December 2017 to November 2018, and later became an Account Manager. As an Account Manager, Farrokh interviewed law firms, verified accuracy of maintenance requests, and offered additional options and services to clients.

Overall, Farrokh Mokhtar has gained extensive experience in customer service, research analysis, business development, and account management throughout their career.

From 2015 to 2017, Farrokh Mokhtar attended Pune jobs, where they pursued a Bachelor of Business Administration (BBA) with a focus on Business Administration and Management, General. Prior to that, from 1989 to 2001, they attended Hutchings High School, but the specific degree and field of study during that time period are unknown.

Links

Previous companies

XDBS Corporation logo

Timeline

  • Account Manager

    December, 2018 - present

  • Level III Intake Specialist

    December, 2017