Alert Communications
Sheena Jones has a diverse work experience in the legal and retail industries. Sheena started their career at Alert Communications in 2011, where they held various roles including Call Center Operator, Assistant Supervisor, Scheduling and Reporting, and Scheduling Supervisor. Currently, they are working as the Workforce Management Team- Lead Planning and Scheduling Analyst. Prior to that, Sheena worked at Beverly's Fabrics as a Lead Supervisor for nearly eight years from 2003 to 2011.
Sheena Jones completed their Bachelor's degree in Animal Sciences from California Polytechnic State University-San Luis Obispo, where they studied from 2002 to 2007. Sheena then attended Cuesta College from 2008 to 2009 and obtained an Associate of Arts and Sciences (A.A.S.) degree in Business Administration and Management, General. Later, Sheena Jones pursued further education at California State University, Stanislaus, from 2009 to 2010, where they earned a Bachelor's of Agriculture Business degree in Business Administration and Management, General.
Alert Communications
Alert Communications is a 55,000 square foot, 400+ person legal-only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. They have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms and legal marketing agencies. Their customer service and expertly trained intake specialists act as an extension of your law firm working 24/7/365 in both English and Spanish.