Malvin Gill

Malvin Gill has a strong background in incident management, with experience in handling high-priority incidents to minimize disruptions to business operations. Malvin has worked in various roles at companies like AFFIN Group, bp, IBM, and CSC, where Malvin provided technical support, managed critical incidents, and led recovery teams. Malvin's expertise includes coordinating recovery actions, documenting timelines for incident resolution, and managing both low and high-severity incidents according to SLAs. Additionally, Malvin has experience in customer service and troubleshooting network and phone device issues.