Veronica Avila

Veronica Avila is a seasoned professional with extensive experience in customer service and project management. Currently a Customer Service Specialist at Affinion Group since May 2013, Veronica handles customer complaints and audits related sales calls. Prior to this role, Veronica was a Project Manager for Junta de Comunidades de Castilla la Mancha, where training high school teachers and coordinating programs for adolescents were key responsibilities. Experience as a Dispatcher in Customer Care at Sun Microsystems involved coordinating logistics for IT equipment and planning schedules for engineers across Spain and Portugal. Earlier, as a Local Development Agent at Villasequilla city hall, Veronica promoted employment policies and administered action plans in rural Toledo. Veronica holds a Degree in Social Work from the University of Castilla la Mancha, earned between 1998 and 2001.