Kia Price Fields

Director Of Customer Service at Blue Cross and Blue Shield of Louisiana

Kia Price Fields has over 20 years of work experience in various leadership roles in the healthcare and telecommunications industries. Kia is currently working as the Director of Customer Service at Blue Cross and Blue Shield of Louisiana, where they are responsible for planning and forecasting departmental activities and managing call center resources. Previously, they worked at HCA Healthcare as the Director of Patient Access & Admissions, overseeing facility operations of patient access functions. Kia also served as the Practice Manager of Clinic Administration at Tulane Health System and as the Manager of PTAC Central Unit at HCA Healthcare. Before entering the healthcare sector, Kia gained extensive experience at AT&T, where they held roles such as Manager of Technical Customer Service & Operations, Assistant Sales Manager, Sales Team Lead, and Sales Associate. Throughout their career, they have demonstrated strong leadership skills, a focus on customer service, and a commitment to achieving organizational goals.

Kia Price Fields completed their Bachelor of Science degree in Business Administration and Management, General from Southern University at New Orleans in the years 2000 to 2005.

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Timeline

  • Director Of Customer Service

    April, 2022 - present