Shane Bray

Shane Bray has over 20 years of work experience. Shane currently serves as the Chief Customer Experience Officer (CXO) at Blue Cross and Blue Shield of Louisiana, a position they have held since June 2020. Prior to this, they worked at Willis Towers Watson for 13 years, with various roles including Head of Customer Experience, Solutions Developer, Director of Product Development, Director of Product Strategy, Client Implementation Manager, and Data Reporting Manager. Before their tenure at Willis Towers Watson, Bray served in the United States Air Force as a Combat Medic and Registered Nurse, specializing in Emergency Room, Trauma, and post-surgical recovery, from 1993 to 1999.

Shane Bray holds a Bachelor of Science degree in Computer Science from Neumont College of Computer Science (2005-2007). Prior to that, they pursued a Bachelor of Science degree in Chemistry from Weber State University (1995-1999). In high school, they attended H. L. Bourgeois and graduated in 1992. Shane also possesses a Bachelor's degree in Registered Nursing/Registered Nurse, although the specific institution and dates are not provided. Shane Bray also has additional certifications as a Microsoft Certified Solutions Developer (MCSD).