The Customer Service Team at Affinity Health Plan is dedicated to providing exceptional support to members and providers, ensuring a seamless experience in accessing health care services. This team handles inquiries related to medical claims, assists in retention efforts, and collaborates with primary care providers to address member needs. Through responsive communication and effective problem-solving, the team plays a crucial role in fulfilling the organization's mission to improve health and well-being in the communities served.
Carolina Andujar
Account Manager - Primary Care
Charity Mdaka
Customer Service Representativ...
Evelyn Rodriguez
Director Customer Service
Ferdous Akther
Customer Service Representativ...
Jocelyn Caba
Customer Service Operations Ma...
Lila K Campos
Retention Manager
Ramon Paulino
Account Manager- Provider Rela...
Sergio Ferguson
Account Manager, Provider Rela...
Sherard Julien
Medical Claims Customer Servic...
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