Customer Service Team

About

The Customer Service Team at Affinity Health Plan is dedicated to providing exceptional support to members and providers, ensuring a seamless experience in accessing health care services. This team handles inquiries related to medical claims, assists in retention efforts, and collaborates with primary care providers to address member needs. Through responsive communication and effective problem-solving, the team plays a crucial role in fulfilling the organization's mission to improve health and well-being in the communities served.