Hayley Inkster is a seasoned professional in customer success and account management with extensive experience in the tech and market research sectors. Currently serving as a Strategic Customer Success Manager at Affinity.co since September 2025, Hayley previously held the role of Senior Account Manager for Strategic Enterprise at Highspot from May 2023 to September 2025. Prior to that, Hayley worked as a Senior Account Manager at PureSpectrum from September 2021 to April 2023 and spent nearly nine years at SurveyMonkey in various roles, including Senior Market Research Account Manager, Sales Engineer, Financial Services Global Account Manager, and Account Manager for SurveyMonkey Audience. Hayley holds a Bachelor of Arts in Communication from Santa Clara University and has additional educational experience from Loyola Marymount University.
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