Myra H.

Myra H. has a diverse work experience spanning multiple companies and roles. Myra began their career in 2005 as a Marketing Specialist at Progressive Medical Corporation. In 2006, they transitioned to the customer service industry, starting as a Customer Service Representative at Convergys and eventually working their way up to the position of Customer Service Team Lead. Myra joined Afni Philippines Inc. in 2014 and held various roles including Project Champion, Project Coach, Operations Manager, and currently serves as the Global Associate Director for IT Service Desk starting in November 2021. With their extensive background and experience, Myra H. is well-versed in both marketing and customer service fields.

Myra H. has a Master of Business Administration (MBA) degree in Business Administration, Management and Operations from the Gies College of Business - University of Illinois Urbana-Champaign, which they obtained from 2020 to 2023. Myra also holds a Lean Six Sigma Black Belt certification in Process Improvement from the Pyzdek Institute, which they obtained in 2012. In addition, Myra H. has a B.S. in Medical Technology from the University of Santo Tomas, although the specific dates are unknown. Myra also has various additional certifications in areas such as risk management, project management, marketing, finance, accounting, and operations management from the Gies College of Business - University of Illinois Urbana-Champaign, which they obtained from 2021 to 2023. Furthermore, they have a certification in Gamification of Learning from LinkedIn, obtained in 2021.