Jean-Christophe Clozier

Jean-Christophe Clozier is an experienced professional in quality management and operational excellence, currently serving as the Head of Quality and Continuous Improvement for Maintenance at Keolis Group since April 2018. With a diverse background, Jean-Christophe has held significant roles in various organizations including AFNOR Certification, SNCF, and Gemalto, focusing on Lean management, change management, and quality assurance across multiple industries. Notable achievements include leading successful improvement programs at SNCF and developing quality management systems at Gemalto that resulted in significant reductions in customer claims and costs associated with non-quality. Jean-Christophe's educational background includes a Master's degree from ESCP-EAP, emphasizing quality, production management, and human resource development.