Mechelle Augustin

Mechelle Augustin is a seasoned operations executive with extensive experience in strategic management and operational excellence. Currently serving as Senior Director of Operations at Point B since January 2015, Mechelle contributes to the leadership team by enhancing quality, efficiency, and productivity while leveraging technology to support business objectives. Previous roles at Point B include Director of Operations and Operations Team Lead, where Mechelle implemented successful systems such as Salesforce and optimized operational processes. Prior to Point B, Mechelle held various positions at T-Mobile and Mosaic Sales Solutions, focusing on marketing strategies, program management, and client services. With a Master's degree in Management Information Systems and a Bachelor's in Finance and Business from Nova Southeastern University, Mechelle has a strong educational background complementing a diverse career dedicated to improving organizational performance.