AGCO Corporation
Richard Charles is a seasoned professional in the field of aftersales training and technical support, currently serving as Senior Manager of Aftersales Training Information & Content Development at AGCO Corporation since January 2013. In this role, Richard leads a global team responsible for creating technical training courses for over 30,000 technicians and managing the AGCO Global Curriculum and SAP Success Factors learning management system. Prior experience includes managerial positions at AGCO focusing on dealer readiness, customer care, and field service, along with notable roles at Murley Agricultural Supplies Limited as a Senior Technician and Rollason Engineering Limited as Service Manager. Richard holds a First Diploma in Agricultural and Mechanical Engineering from Warwickshire College and GCSE qualifications from Myton C of E Warwick.
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AGCO Corporation
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AGCO Corporation is a manufacturer and distributor of agricultural equipment and related replacement parts. The Company sells a range of agricultural equipment, including tractors, combines, self-propelled sprayers, hay tools, forage equipment, seeding and tillage equipment, implements, and grain storage and protein production systems. The Company's segments are North America, South America, Europe/Middle East, and Asia/Pacific/Africa. The Company's products are marketed under various brands, including Challenger, Fendt, GSI, Massey Ferguson and Valtra. As of December 31, 2016, the Company distributed its products through over 3, 000 independent dealers and distributors in more than 150 countries. In addition, the Company also provides retail and wholesale financing through its finance joint ventures with Cooperatieve Centrale Raiffeisen-Boerenleenbank B.A. (Rabobank). The Company's AGCO Power engines division produces diesel engines, gears and generating sets.