Erica Marks is an experienced professional with a strong background in volunteer services and organizational coaching. As the Director of Volunteer Services at CVAA since September 2015, Erica has successfully recruited, trained, and supported 849 volunteers to assist elders in maintaining independence at home. As the owner of Reach The Mark Training & Consultation since January 1989, Erica specializes in organizational and business coaching, with a focus on the Power of Intention. Previous experience includes serving as the Hospice Volunteer Program Coordinator at VNA Community Healthcare, where Erica coordinated a program of 300 volunteers, and holding the position of President at Colchester Milton Rotary from 2006 to 2013. Erica holds a Master’s Degree in Counseling Psychology from Antioch New England and a Bachelor’s Degree in Counseling Psychology from Trinity College Dublin.