Engineering and Technical Support Team

The Engineering and Technical Support Team at Agena Bioscience is responsible for ensuring the optimal performance and reliability of the company's genomics instrumentation and software solutions. This team comprises field service engineers who provide on-site support, troubleshooting, and maintenance, along with software engineers who develop and test applications to enhance system functionality. By bridging technical expertise with customer support, they play a crucial role in advancing precision medicine through reliable genomic technology.