BJ

Brianna Jackson

Recruiting and Employee Experience Manager at Agency Habitat

Brianna Jackson has a diverse range of work experiences spanning several industries. Brianna currently works as a Recruiting and Employee Experience Manager at Agency Habitat, a role they assumed in August 2022. Prior to that, they were a Strategic Advisor at Wild Meadow Strategy & Co, starting in May 2022.

Brianna also has a strong background in customer service and team leadership. From June 2020 to August 2021, they served as a Senior Team Lead at Veterans United Home Loans, where they focused on training and development planning, leadership development, and finding creative solutions to issues. Brianna also held the position of Customer Service Team Lead from December 2019 to June 2020, where they supported their team in providing outstanding customer service.

Before their time at Veterans United Home Loans, Brianna worked as a Support Specialist at Flappers Comedy Club from November 2018 to August 2019. In this role, they were responsible for ensuring smooth operations at the front of the house and providing assistance to guests and comedians.

Prior to that, they gained experience in the mortgage industry as a Customer Service Specialist and later a Customer Service Representative at Veterans United Home Loans from September 2016 to October 2018. In these roles, they focused on assisting borrowers through the home loan process and providing support through various channels, including social media.

Brianna's earlier work experience includes serving as the Executive Board President at Stephens College Student Government Association from April 2014 to April 2016. Brianna also worked as a Senior Account Executive & Brand Manager at Creative Ink, the student-run marketing firm and design agency at Stephens College, from May 2015 to December 2015.

Additional experiences include a brief role as a Marketing Executive at IHappee in September 2015, an internship at the Convention and Visitors Bureau from May 2015 to August 2015, and an Anchoring and Logistics/Outreach Coordinator role at "\"On It!\" With Stephens Life" from January 2014 to April 2015.

Throughout their various roles, Brianna has demonstrated strong leadership, project management, and customer service skills.

Brianna Jackson obtained their High School Diploma from Pleasant Hill High School from 2008 to 2012. Following that, they attended Stephens College from 2012 to 2016, where they obtained a Bachelor of Science (B.S.) degree in Marketing with a focus on Public Relations and Advertising. Brianna also had a minor in Event Planning. In June 2015, Brianna obtained the Columbia Tourism Ambassador certification.

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