Simone Eisenhauer is an accomplished professional with extensive experience in management and education within the tourism, hospitality, and service sectors. Currently serving as the Head of Regional Teams at agens Arbeitsmarktservice gGmbH since August 2021, Simone leads projects and teams while enhancing communication and quality management processes. Prior roles include Program Lead for Tourism, Events & Hospitality Management and Head of Student Services at Berlin School of Business & Innovation, where responsibilities encompassed program development, personnel management, and budget oversight. Simone's earlier career involved positions as a Resolution Manager at BOOK A TIGER and a project manager at the University of Sydney, complemented by academic roles at various universities. Holding a Ph.D. in Management from the University of Technology Sydney and multiple degrees in Tourism, Simone's diverse expertise spans research, events management, customer service, and higher education.