Cassie Baucom

Cassie Baucom currently serves as a Client Success Specialist at Agero, Inc., a position held since April 2023. Prior to this role, Cassie worked at Radiation Business Solutions as both a Team Lead and Patient Advocate from November 2021 to April 2023. Cassie has a robust background at Agero, Inc., where tenure spanned from June 2019 to November 2021, including roles such as Overnight Operations Supervisor and Temporary Supervisor, focusing on team management and training during a critical transition to remote work. Earlier experience includes working as a Sales and Service Agent at GEICO Local Office and as a Salvage and Service Agent at GEICO, where responsibilities involved managing total loss cases and customer policy management. Cassie pursued studies in Child Development at Middle Georgia State University from September 2005 to March 2006.