Dennis Richards

Dennis Richards has extensive experience in network management, primarily in the automotive service industry. Currently serving as Network Marketing Manager at Agero, Inc. since March 2011, Dennis implemented a Secret Shopper Program aimed at improving service quality and client satisfaction. Previous roles include Network Director at Allstate, where Dennis oversaw operations and enhanced client relationships, and Network Director at GE Capital, where management of regional performance metrics and the establishment of a groundbreaking two-way tow process were key achievements. Earlier in the career, as a Medium & Heavy Duty Specialist at Agero, Inc., Dennis significantly expanded the service network. Dennis began professional development as Operations Manager at AMI Leasing, managing a team of Emergency Road Service Coordinators and developing provider relationships. Educational background includes studies at Quinsigamond Community College and Clinton High School.