Nikki Davis

Nikki Davis currently serves as a Sr. Support Desk Analyst at AgilityHealth, a position held since June 2022, after a long tenure at Vulcan, Inc. where Nikki worked from July 2011 to June 2022 as a Help Desk Specialist. In this role, responsibilities included resolving software and hardware technical issues, documenting resolutions, and collaborating with development teams on service requests. Additional experience includes roles at Riisnet LLC as a Technical Customer Service Manager and Technical Customer Service Representative, along with positions in account management and office administration at A1 Barcode Systems. Nikki's expertise encompasses technical support, customer service, and administrative functions, with a strong focus on problem resolution and system management.