Charles Cole

Charles Cole is a seasoned professional in quality assurance and technical support, currently serving as a UKG Software Quality Assurance Tester at Agilea Solutions since January 2021. Previously, Charles held roles such as Senior Technical Specialist at CoreLogic, troubleshooting the Total software suite, and Workforce Management QA Specialist at Hyatt Hotels Corporation, providing internal support for Kronos software. With experience spanning multiple industries, including financial services and technology, Charles has also worked as a Software Support Technician at Financial Software Systems and provided technical support at Dell. Early career roles include management positions at Sears Holdings Corporation and technical troubleshooting at Sprint, complemented by a foundational education in business and commerce.