Gareth James

Gareth James is an experienced M365 Support Engineer at Agilisys since March 2016, where engagement in support and various technical projects includes a notable role in assisting Greater Manchester Police with their Windows 10 rollout. Gareth continuously enhances technical skills through Microsoft Certifications in areas such as Azure Virtual Desktops and End User Computing. Responsibilities involve managing a client's monthly patching cycle and developing automated solutions using Power Automate Flows. Previous roles include Office 365 SharePoint Analyst and Service Desk Analyst at The University of Manchester, where problem-solving ranged from hardware replacement to server maintenance. Educational background includes a Bachelor of Science degree in Computer Network Technology from The Manchester Metropolitan University and foundational education at Saint Thomas Aquinas RC High School.