Michael Desmet

Michael Desmet MBA has a diverse work experience spanning over 20 years. Michael is currently employed as the Head of Operations for Agilisys, a position they have held since April 2023. Prior to this, they were the Head of Customer Service at Agilisys from August 2018 to March 2023. Before joining Agilisys, Michael worked at multiple companies in various roles. Michael was a Senior Manager Supplier Performance at NewDay from August 2017 to August 2018. From November 2015 to July 2017, they served as the Contact Center Manager at DOVETAIL SERVICES (UK) LIMITED. At Serco, they held two positions, Operations Manager from April 2014 to November 2015 and Performance & Helpdesk Manager from October 2012 to November 2015. Michael worked as a Service Performance Manager at Capita from October 2006 to September 2012. Michael'scareer began at GE Capital in 2000, where they held the positions of Duty Manager and Collections Duty Manager until 2007. Prior to that, they worked as a Duty Manager at GE from 1999 to 2007. Michael's earliest work experience was as a Team Manager Telephone Banking at Standard Bank Group from January 1995 to September 1999.

Michael Desmet MBA has a diverse education history. Michael completed their Executive MBA degree in Business/Commerce, General at the University of Kent from 2020 to 2022. Prior to this, they attended De La Salle Holy Cross College from 1981 to 1990, although the specific degree and field of study obtained during this time are unknown. Additionally, Michael Desmet MBA completed an Executive MBA with the Chartered Management Institute, obtaining the FCMI CMgr designation, with a focus on Business Administration and Management, General.