Onkar Singh

Onkar Singh has a diverse work experience in the IT industry spanning over two decades. Onkar is currently working as the Head of IT for the Education sector at Agilisys, where they are responsible for managing school-based ICT operations and ensuring reliable ICT services for over 11,600 students. Prior to this, Onkar served as the Client Service Delivery Manager at Exponential-e for four years, where they played a crucial role in managing elite customers, onboarding new customers, and delivering excellent customer service. Onkar also worked as a Senior Service Delivery Manager at Daisy Group for nine years, where they delivered customer excellence and managed the largest and prestigious clients. Earlier in their career, Onkar worked as a Service Delivery and Transition Manager at 2e2, where they managed key accounts and maintained operational performance. Onkar also gained experience as a Telecom and Infrastructure Manager at Sutton & Merton Primary Care Trust, leading a team of engineers and implementing a converged network infrastructure. Onkar's career began as an IT Support Engineer at Partnership for Health Informatics and later as a Desktop Support Engineer at Walsall Manor Hospital. Overall, Onkar Singh has a strong background in IT service delivery, customer management, and network infrastructure implementation.

Onkar Singh holds a Bachelor's Degree in Business Information Technology and Marketing, which they obtained from Buckinghamshire New University from 1998 to 2001. Prior to that, they completed their high school education at Ellowes Hall 6th Form from 1996 to 1998, focusing on English, Sociology, and Art. Onkar's earlier education took place at Coseley School, where they completed their GCSE's from 1992 to 1996.

In terms of additional certifications, Onkar Singh has obtained various qualifications throughout their career. In 2021, they completed a course called "Learning ServiceNow" offered by LinkedIn. In 2018, they obtained the "ITIL Intermediate Service Strategy" certification from AXELOS Global Best Practice. Additionally, in 2012, Onkar acquired the "ITIL Intermediate - Service Transition" certification from BCS, The Chartered Institute for IT. Onkar'sother certifications include "Cisco IPT v8.0" from Cisco in 2011, "Cisco Voice" from Cisco in 2008, "ITIL V3" from BCS, The Chartered Institute for IT in 2007, "CCNA" from Cisco in 2005, and "PRINCE2" from BCS, The Chartered Institute for IT in 2004.