Ben Racine

Principal Customer Success Manager at Agiloft

Ben Racine has a diverse work experience spanning several companies and roles. Ben currently works at Agiloft as a Principal Customer Success Manager. Prior to that, they held the position of Enterprise Customer Success Manager at Conga from 2020 to 2022. Before joining Conga, Ben worked as a Senior Client Success Manager at Ibotta, Inc. from 2019 to 2020. Ben also has an extensive background in the sports industry, specifically with the Denver Broncos Football Club, where they held various roles including Manager of Club Seat Services and Premium Service Executive. Ben's earlier experiences include working as a Project Coordinator at the Biennial of the Americas and as a Season Ticket Sales Account Executive at the Golden State Warriors. Ben began their career as a Ticket Sales Representative for the Philadelphia Phillies, where they assisted with ticket options, luxury suites, special events, and player charity events. Ben Racine brings a wealth of expertise and experience to their current role in customer success management at Agiloft.

Ben Racine obtained a Bachelor of Arts (BA) degree in Communication and Media Studies from the University of Pennsylvania, where they studied from 2003 to 2007. Ben then pursued a Master of Business Administration (MBA) from the University of Colorado Boulder from 2017 to 2019. Ben also holds several additional certifications, including Agiloft Business Admin from Agiloft in 2023, and various accreditations from Conga obtained in 2021 and 2022.

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Previous companies

Golden State Warriors logo
Denver Broncos logo
Ibotta logo

Timeline

  • Principal Customer Success Manager

    December, 2023 - present

  • Enterprise Customer Success Manager

    January, 2023

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