Carmen Nelson

Carmen Nelson has a strong background in sales and client relationship management. Carmen currently works as an Inside Sales Associate at Agilysys, a position they started in 2022. Prior to that, they were an Account Relationship Manager at Duetto from 2021 to 2022. In this role, Carmen was responsible for managing the renewal process and implementing sales strategies to streamline existing customer contracts.

Before joining Duetto, Carmen held various positions at Agilysys, starting in 2014. Carmen initially worked as a Sales Associate, focusing on the casino vertical. Carmen supported the Director of Sales and managed 150 accounts, successfully retaining and growing accounts for software and hardware sales. Carmen also led the region in new account establishment by exceeding plan by 20% within the first year.

During their time at Agilysys, Carmen was promoted to Contracts Administrator Manager, where they led a team of 7 Contract Administrators. In this role, they oversaw daily operations, developed operating processes, and provided training and coaching to the team. Carmen supported all sales verticals, including hotels, casinos, cruise, restaurants, and food management.

Prior to their roles at Agilysys, Carmen worked at Citi as a Senior Home Loan Processor from 2011 to 2014. Carmen supported loan processing for up to 200 affluent customers, assessing mortgage loan applications, ordering titles, opening escrow, and submitting files to Underwriting.

Carmen's earlier experience includes working as a Mortgage Loan Consultant at Wells Fargo Home Mortgage from 2010 to 2011, and at Bank of America from 2008 to 2010. Carmen educated customers on loan products, evaluated applicants' financial status, and executed the loan origination process.

Carmen'scareer in the mortgage industry began at SFG Mortgage, where they worked as a Senior Loan Officer from 2005 to 2008. Carmen educated customers on loan products, analyzed applicants' financial status, and managed the loan origination process.

Overall, Carmen Nelson has a diverse work experience in sales, client relationship management, and the mortgage industry. Carmen has demonstrated strong interpersonal skills, strategic thinking, and the ability to drive sales growth and customer retention.

Carmen Nelson attended Chaparral High School and obtained a High School Diploma. After completing high school, Carmen studied General Studies at the College of Southern Nevada. No specific start or end years are provided for either educational institution.