Kevin Miko

Technical Support Manager at Agilysys

Kevin Miko has work experience in various roles spanning different companies. Kevin currently works at Agilysys as a Technical Support Manager, where they oversee the quality of calls, tickets, and customer service, provides feedback and coaching to team members, and participates in customer handoff calls. Prior to that, Kevin held multiple roles at Drury Hotels, including Lead Hotel Applications Analyst, System Support Analyst III, II, and I, System Support Analyst, IT HelpDesk Specialist, and Guest Service Agent.

Kevin Miko's education history begins with their high school education at Belleville Township High School - East, where they studied from an unspecified start year until 2011. After completing high school, they pursued further education at the University of Missouri-Saint Louis, obtaining a Certificate in SQL Level 1. Following this, Kevin enrolled in DeVry University in 2018 and is expected to graduate in 2024 with a Bachelor of Science (BS) degree in Database Management.

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Timeline

  • Technical Support Manager

    November, 2022 - present

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