Sujai Nipanikar

Versatile and accomplished operations and technology professional with 15+ years of experience across hospitality management, hardware operations, and software implementation. Proven track record of driving efficiency, enhancing team performance, and aligning business goals with technical solutions. Recognized for strong leadership, conflict resolution, and an ability to thrive in dynamic, fast-paced environments.

Currently serving as Operations and Hardware Manager at Agilysys Inc., where I lead hardware integration efforts, coordinate logistics with third-party vendors, and ensure seamless system configurations for mission-critical deployments. Adept at bridging technical requirements with business strategy, I collaborate with cross-functional teams—including development, project management, and customer support—to deliver high-quality hardware and software solutions.

Formerly a Senior Implementation Specialist, I led end-to-end client software customizations, interface configurations, and post-sale client training for enterprise hospitality clients. My early career includes a decade in high-volume hotel operations as Banquet Manager at Hilton Atlanta Airport, where I managed multimillion-dollar catering and group business with a 100% customer satisfaction rating.

I bring deep expertise in business administration, vendor coordination, team leadership, and systems integration, paired with hands-on skills in Microsoft Power Platform, SharePoint, Azure, PowerShell, and Power BI. Certified in Power Platform Fundamentals, App Maker, and Dynamics 365, I continuously drive innovation and process improvement through automation and data analytics.

Achieved Diploma in Food and Beverage Service, IndWest, Goa, India