Ummeh Chowdhury

Manager, Support Hardware at Agilysys

Ummeh Chowdhury has a diverse work experience spanning multiple roles and industries. Ummeh worked at Agilysys from 2019 to the present as a Manager, Support Hardware, responsible for managing and overseeing hardware support. Prior to that, they served as a Support Performance Engineer at Agilysys from 2019 to 2022, where they focused on improving support performance.

Before joining Agilysys, Ummeh worked as a Solutions Support Engineer Intern at Agilysys in 2018. In this role, they assisted with triaging cases, troubleshooting customer issues, and providing support for various software applications. Ummeh gained valuable experience in customer service and case management.

From 2008 to 2017, Ummeh worked at Nevada State Bank as a Financial Service Representative. Ummeh excelled in building and maintaining customer relationships, offering banking solutions, and increasing customer base through product referrals. Additionally, they successfully managed vault and ATM transactions and consistently complied with regulations.

Early in their career, Ummeh worked as a Restaurant Cashier at Silverton Casino from 2005 to 2008.

Overall, Ummeh Chowdhury has demonstrated a strong commitment to customer service, technical support, and financial services throughout their career.

Ummeh Chowdhury obtained a Bachelor's degree in Management Information Systems, General from the University of Nevada-Las Vegas. Ummeh attended this university from 2014 to 2018. Prior to this, they attended the College of Southern Nevada and earned an Associates of Business Degree, although the specific dates for this are not provided. The field of study for their Associates degree is not mentioned.

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Timeline

  • Manager, Support Hardware

    January, 2022 - present

  • Support Performance Engineer

    January, 2019

  • Solutions Support Engineer Intern

    June, 2018

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