Alex Yong Wei Chun

Alex Yong Wei Chun is a Senior Team Manager at Agoda since November 2021, bringing extensive experience in customer service and team management. Previously, Alex held the role of Team Manager at TDCX from April 2019 to October 2021, leading client escalations, optimizing business processes, and ensuring high team performance in a global technology context. Alex's career also includes significant contributions in the hospitality industry and a brief experience in web development at Rakuten Trade. With a Bachelor's degree in Financial Mathematics from Universiti Tunku Abdul Rahman, Alex has demonstrated strong leadership, effective communication, and problem-solving skills throughout various roles.