Patricia Isabel Amaro is an experienced professional in crisis management and physical security, currently serving as the Global Crisis Management & Physical Security Lead at Agoda since February 2022. Previously, Patricia held the role of Global Crisis Management Specialist at Booking.com, where responsibilities included major safety and security investigations. Patricia's career also includes positions as a Corporate & Security Investigator and in business development partnerships at Hotelchamp. Educational qualifications include a Postgraduate Degree in Criminology and Criminal Psychology from the University of Essex, an MBA with a focus on Entrepreneurship and Innovation from Católica Lisbon School of Business and Economics, and a Bachelor's degree in Economics from Iscte - Instituto Universitário de Lisboa.
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